Most problems can be promptly resolved – without the need for a technician to visit your office – through secure remote, online access to your N41 system. Phone calls, faxes, and other forms of communication may result in issue handling delays.
Our support team is available during normal business hours, Monday through Friday, from 9:00 am to 6:00 pm Pacific Time, and will usually respond to your issue in the same manner in which it was reported, in the order it was received.
In addition to our knowledgeable Technical Team, we provide a robust Knowledge Base resource where you will find specific pages with frequently asked questions, documents, and software integration methods. Chances are you will find the answer to your question by viewing our extensive library of training videos and step-by-step how-to manuals. If for some reason the answer isn’t there, then do feel free to contact a support representative. We are happy to help!