FAQs
Can I demo N41?
Yes, We can showcase you why more than 200 top apparel bands love N41, either onsite at your office or online.
Am I able to migrate my data to N41?
Yes, 90% of our customers came from their legacy ERP system and migrated their data. The data includes Styles (Items), Inventory, Customers, Open Sales Orders, Open Purchase Order, etc. Most of our customers choose not to import transactional history data, such as Invoices.
What kind of training and support do you offer?
After thorough analysis of your current business processes, we design new processes in N41 together with you. We first focus on “What” can and needs to be done before training users on “How” to achieve those goals.
How quickly can I launch on N41?
After the initial implementation is complete, we hand over you to our customer support team. We have more than 7 first-level customer support representatives and more than 6 second-level customer support experts standing by to assist you when you need any kind of support.
How quickly can I launch on N41?
The timeline is entirely up to you. We’ve had customers launching N41 in a week or two (Smaller companies who need N41 ASAP) and customers launching after 3 – 6 months of thorough preparations.
Is N41 really a zero-installation system?
Yes, N41 CAN be a zero-installation system.
While most of our competitors offer a single type of installation, we offer 3 different types of installations.
A. Web-based installation; Most popular lately. Minimum upfront cost, Easy Access from everywhere, No need for a physical server. Easy Interface
B. N41 Desktop Version on a Local Physical Server; Most traditional. Fastest Interface (Not the prettiest), Easy access to your own database. Some level of IT management is required.
C. N41 Desktop Version on Cloud; All the benefits of N41 Desktop Version plus the benefits of Cloud. No need for a Physical Server nor IT management. Our team will help you to choose the best installation for you.
Can I use N41 if I work with products other than apparel?
Yes, while 95% of our customers are apparel businesses, we also have a handful of customers specializing in accessories and shoes.
What are the advantages of N41?
There are so many. The most important advantage should be 99% retention rate. More than 200 customers chose N41 and have stayed with us over a decade. It makes N41 the most sustainable and reliable ERP system in the market.
For function wise, N41 offers integrated credit card processing and shipping service (UPS & FedEx). It connects with Shopify, FashionGo, Magento, Tradeshow, and EDI.
For the support wise, we have more than 7 first-level customer support representatives and more than 6 second-level customer support experts standing by when you need any kind of support.
Is satisfaction guaranteed?
Yes, We have an amazing 99% retention rate. More than 200 customers chose N41 and have stayed with us over a decade. It makes N41 the most sustainable and reliable ERP system in the market.
What kind of computer do I need to connect to use n41?
Any computer, Windows or MAC, works and N41 doesn’t require any high specs.
Do you have emergency 24×7 support?
Yes and No. While our support team’s business hours are 8AM-6PM, Monday – Friday PST, our account managers assigned to you will be happy to take your phone call when you have any emergency.
How much does N41 cost?
We can accommodate any budget, size of company, number of users, API, and etc.
Please contact us so we can create a perfect package for you.
sales@n41.com or call: 1-213-738-1010
What makes N41 different from other ERP solutions for the fashion industry?
N41 is specifically designed for the fashion and apparel industry by experts with extensive experience in this sector. Unlike generic ERP systems that require significant customization, N41 comes with built-in features tailored to fashion businesses including style-color-size matrices, seasonal collection management, and industry-specific workflows that address the unique challenges of apparel brands, manufacturers, and wholesalers.
How long does implementation typically take for the N41 ERP system?
Implementation timelines vary based on your business size and complexity, but most clients are fully operational within 3-6 months. Our structured implementation approach includes thorough needs assessment, data migration, system configuration, user training, and post-launch support to ensure a smooth transition with minimal disruption to your operations.
Can N41 integrate with my existing e-commerce platforms and other business software?
Yes, N41 is designed with integration capabilities for popular e-commerce platforms, accounting software, shipping systems, and other business applications. Our system features open APIs and pre-built connectors for seamless data flow between systems, providing you with a unified view of your business across all channels.
How does N41 help manage inventory across multiple warehouses and sales channels?
N41 provides real-time inventory visibility across all locations and sales channels. The system automatically syncs inventory levels, tracks movements, manages allocations, and provides threshold alerts to prevent stockouts or overstock situations. This multi-channel inventory management ensures accurate fulfillment and optimized inventory investment.
What kind of reporting capabilities does N41 offer?
N41 includes comprehensive reporting tools with fashion-specific dashboards and KPIs. Users can access pre-built reports for sales analysis, inventory performance, production efficiency, and financial management, or create custom reports tailored to their specific business needs. All reports offer drill-down capabilities for deeper analysis.
How does N41 handle the complexities of apparel manufacturing and sourcing?
N41 streamlines manufacturing and sourcing with features for bill of materials management, production planning, quality control, and supplier collaboration. The system tracks production status in real-time, manages complex cost calculations, and provides visibility into your entire supply chain from raw materials to finished goods.
What security measures does N41 implement to protect our business data?
N41 employs enterprise-grade security measures including data encryption, role-based access controls, regular security audits, and compliance with industry standards. Our cloud solution includes automated backups, disaster recovery protocols, and 24/7 monitoring to ensure your critical business data remains secure and available.
How does N41 support our business as we grow?
N41 is designed to scale with your business, supporting everything from small boutique brands to large enterprise operations. The modular architecture allows you to start with essential components and add functionality as needed. Our licensing model adjusts to your user count, transaction volume, and feature requirements as your business expands.
What kind of customer support does N41 provide?
N41 offers comprehensive support including 24/7 technical assistance, regular system updates, and access to our knowledge base and training resources. All clients receive a dedicated account manager who understands your business and can provide strategic guidance. We also offer optional premium support packages with enhanced SLAs and personalized consulting services.